Privacy Policy

If you disagree with any part of our privacy policy, please do not use our website.

The term ‘Karen Brook Fitness’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following privacy policy:

 

What we collect

Our website collects various information about you, the extent of which depends on what features you use and what preferences you select in our Cookie Declaration page and/or pop up.

Upon submission, the contact form on our contact page and on the join a class page immediately sends the data you’ve entered to us via email (after acceptance to our privacy policy and terms and conditions) which may include your name, email, telephone number, which class you may be interested in, and additional comments you may have provided. Our website does not store this data anywhere else after submission. As is the nature of the internet, we cannot guarantee the safety of your information during transit from our server to our email inbox.

Trusted third parties also collect data about you when you visit our site, for the purpose of analytics and other services, should you allow them to set Cookies via our Cookie Declaration page and/or pop up. This includes Google for their Google Analytics service, which collects information about your location, browser version etc (see Google’s terms of service here) and Facebook for the ‘like’ widget on our home page, which may track your visit to our website if you are logged into Facebook, for use in their services (see Facebook’s terms of service here).

We also use security software on our website which may track and store information available from your web browser for a limited period of time (including, but not limited to, your IP address, browser name, browser version, approximate location based on your IP, your page visits and website activity) this information helps us monitor and maintain the security of our website.

 

What we do with your information

We use your information submitted via the contact forms on our contact page and join a class page to get back in touch with you regarding your query. We use information collected through Google Analytics to gain insights into our visitors, where they’re visiting from and what pages they visit, to help us improve our service. We use Facebook integration to allow you to ‘like’ our Facebook page and receive updates in your news feed. With our security software we temporarily store your activity and some information (including, but not limited to, your IP address, browser name, browser version, approximate location based on your IP, your page visits and website activity) to help maintain the security of our website.

 

Security

We strive to ensure our website is properly maintained and has good security posture. We utilise multiple security software solutions to monitor the security and integrity of our website at all times.

 

Links to other sites

We cannot guarantee the security or safety of other sites that we link to. We cannot be held responsible for your protection and privacy should you choose to visit any external or third party sites. Please see our terms and conditions for more information.

 

Controlling your information

We do not sell or distribute your information to third parties outside of our business. Our trusted third party services such as Google Analytics and Facebook may collect and process your data in accordance with their own policies. You can read Google’s terms of service here and Facebook’s terms of service here.

 

Contact instructions

If you believe us to be holding incorrect or incomplete information about you, please contact us using our contact form and we’ll endeavour to rectify any issues.